Complaint: 17/194

Jeanette Wilson NZ Spiritual Medium, Digital Marketing

Details

Complainants
advertisers
Jeanette Wilson NZ Spiritual Medium
Year
2017
Media
Digital Marketing
Product
Health and Beauty
Clauses
Decision
Upheld / Settled
ASA Links
Website Listing
Decision Document

Document

2017_19400.png

COMPLAINT NUMBER 17/194

COMPLAINANT Mark Honeychurch

ADVERTISER Jeanette Wilson NZ Spiritual

Medium

ADVERTISEMENT Jeanette Wilson NZ Spiritual

Medium, Digital Marketing

DATE OF MEETING 29 June 2017

OUTCOME Settled


Advertisement: The website for Jeanette Wilson NZ Spiritual Medium, http://www.jeanettewilson.com/healing.php, offers claims of spiritual healing.

The Chair ruled the complaint was Settled.

Complainant, M Honeychurch, said: Jeanette Wilson advertises "Private Healing Consultations" and "DISTANT HEALING", where she offers to "meditate on sending you healing". There only appears to be one definite therapeutic claim on this page for Jeanette's service, but it's a very strong claim:

"In this photo Jeanette was working on a young lady with a cancerous tumour - all cancer was removed during the session and this was subsequently verified by PET scan in Australia."

This claim that Jeanette is able to remove cancer via her healing seems very unlikely to be true, and simply saying that this has been "verified by PET scan in Australia" does not seem

to me to be sufficient substantiation of such a serious claim. The claim breaches Principle 2

of the ASA's Therapeutic code as it appears to not be truthful, and is therefore likely to be misleading.

Rule 2(a) has also been breached, as there has been no substantiation given for the claim

that Jeanette's healing abilities can remove cancerous tumours.

The relevant provisions were Therapeutic and Health Advertising Code - Guideline

2(a), Principle 1, Principle 2.

The Chair noted the Complainant's concern that the Advertiser's website contained unsubstantiated claims about the benefits of private healing and distant spiritual healing that were misleading.

The Chair acknowledged the Advertiser had made changes to the website, removing or amending references which were of concern.

Given the Advertiser's co-operative engagement with the process and the self-regulatory action taken in amending the website, the Chair said that it would serve no further purpose to place the matter before the Complaints Board. The Chair ruled that the matter was settled.

Chai r' s Ruling: Complaint Settled